FREQUENTLY ASKED QUESTIONS

Frequently asked questions

How Long After I Receive my box should it be consumed


Recommend Boxes be consumed within 2 hours of delivery or pick-up.




How many days in advance do I need to order a Box


Fondue Boxes require 3-4 days advance notice. Please DM or Email for any last minute inquiry.




What are the Pick-up and Delivery hours


Pick-up hours are between 10am and 2:30pm on scheduled days.
Free Delivery during scheduled hours




Where are you located for Pick-Up


Fondue Box Co offers three locations for pick up (Langley, Surrey and Richmond). When a pick up order is placed, a follow up email will be sent informing you about pick up address and information.




Do I need to return my Fondue Pot


No, it's all yours to keep for future dipping!




Are you Food Safe Certified


Yes, our staff are Food Safe certified.