Frequently asked questions

How Long After I Receive my box should it be consumed

Recommend Boxes be consumed within 2 hours of delivery or pick-up.

How many days in advance do I need to order a Box

Fondue Boxes require 3-4 days advance notice. Please DM or Email for any last minute inquiry.

What are the Pick-up and Delivery hours

Pick-up hours are between 10am and 2:30pm on scheduled days.
Free Delivery during scheduled hours

Where are you located for Pick-Up

Fondue Box Co offers three locations for pick up (Langley, Surrey and Richmond). When a pick up order is placed, a follow up email will be sent informing you about pick up address and information.

Do I need to return my Fondue Pot

No, it's all yours to keep for future dipping!

Are you Food Safe Certified

Yes, our staff are Food Safe certified.